By Lynn from Cleveland, OH on January 27, 2013
What is your return policy on fireplace liners if I am not pleased with it when it arrives?
By Tyler on January 28, 2013
The return policy on our fireplace liners may vary from item to item, as we do sell some model-specific liner kits that are not returnable. Please advise on an item or two that you are considering, and we can let you know if this is the case. In most cases, they are subject to our normal return policy, which you can see below:
By Jim from Whiterock, B.C. on January 29, 2013
We are looking for the left and right side faux brick panels for our Mirage fireplace, wh5213. Could you help?
By Tyler on January 29, 2013
Unfortunately, we do not have the manufacturer-specific panel that you are looking for, but we do offer some universal refractory panels that will work for your woodburning fireplace. Please see the following links:
One 24"h x 28"w Panel
Two 24" h x 40"w Panels
These panels are about 3/4" thick and can be cut down to the size you need with a masonry blade or tile saw. They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace.