By Gus from Sugar Land, tx on January 17, 2013
Can I buy the gas and electric guts of the fireplace insert, and retain my current logs?
By Dawn on January 17, 2013
Answer:We would need to know which insert you are interested in the model number or at least the size and type of pilot of your current log set. Please reply with the information and we will be happy to help.
By Steve from Baton Rouge, LA on December 31, 2012
Are fireplace keys standard or can the sizes be different?
By Customer Service on December 31, 2012
Answer:Fireplace keys will generally fall into a set range of diameters. The keys we carry usually fit 1/4" gas valve stems, but some fit both 1/4" and 5/16" gas valve stems. The sizes will be listed on each individual item page.
By Jo from Edmond, OK on January 3, 2013
I need a gas log key that is compatible with 5/16" square gas log lighter valves. Do you have one or know where I can get one?
By Chris on January 3, 2013