By Charlie from Detroit, MI on March 7, 2013
What is your most realistic and best quality vent free gas log set? I need a 36'' set.
By Dawn on March 7, 2013
Answer:All of our log sets made by Peterson are of high quality. The most realistic looking set is very much a personal decision and varies. While some may like the Charred Aged Split, other may like the Valley Oak instead.
By Dan from Richmond, IL on December 26, 2012
Do you have a log set that makes noise like a wood fire?
By Customer Service on December 26, 2012
By Connie from NJ on March 5, 2014
Can a ventless gas log set be installed in a masonry fire place that has a metal heatilator with a damper?
I have a fan in the indoor heatilator intake vents to push more heat though the heatilator chambers.
By Kevin on March 6, 2014
Answer:Ventless gas log sets may be installed and safely used in any solid fuel burning fireplace or approved vent free firebox. You should have no trouble installing a ventless set in your appliance. The heatilator fans should have no ill effect on the operation of the log set as long as the circulated air does not enter the combustion chamber of the fireplace.
By Ernest from Stone Mountain , GA on March 1, 2016
When purchased does the set come with the metal rake for the logs to sit on?
By Brennan W. - Elite Deals Product Specialist on March 1, 2016
Answer:The Real Fyre brand of full gas log sets will indeed come with a grate.
By Glenn from muskegon, mi on August 29, 2013
What is the difference between the 2 remotes you offer for the gas logs?
By Collin on August 29, 2013
Answer:The standard remotes will offer only on/off or on/off and high low controls, depending on the pilot assembly you are using. The deluxe remotes will add a thermostat that can be programmed to maintain a specific room temperature. This is a handy feature to be used with vent free logs, but will not be as effective with vented logs.
By Clive from Toronto Ontario on January 31, 2013
Can I buy a single log?
By Tyler on January 31, 2013
By Robert from Southington, CT on January 7, 2016
I brought a Real Fyre Charred Rugged Split Oak Vented log set from you several years ago. Can I convert this to a ventless system with a new burner?
By Emily - Elite Deals Product Specialist on January 7, 2016
Answer:You cannot convert a vented gas log set to a non vented log set. You will need to purchase a specific non vented gas log set.