|
A. WHO GIVES THIS WARRANTY?
SunSetter Products, 184 Charles Street, Malden, MA 02148.
B. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser who paid for the
product and may not be assigned or transferred to subsequent owners.
This Warranty applies only to products purchased and installed in the
US.
C. WHAT ARE THE RESPONSIBILITIES OF SUNSETTER PRODUCTS UNDER
THIS WARRANTY?
Subject to the terms and conditions set forth herein, SunSetter
Products will furnish replacements for parts found by SunSetter Products
to be defective in design, manufacture or assembly, under each specific
component or product warranty as set forth below.
D. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER
UNDER THE WARRANTY?
1. Before any claims may be made under this Warranty, the original
purchaser must have paid in full for the product covered under the
Warranty, according to the terms and conditions of the pay-plan defined
in the original order. If the
Purchaser has failed to make full payments according to the specific pay
plan for the product, this warranty shall be nullified and SunSetter
Products shall be relieved from any responsibility or liability under
this Warranty. The
purchaser agrees and acknowledges that this Warranty agreement
constitutes an executor contract.
2. The purchaser must use care in installation, maintenance,
operation, use, and storage of the product in accordance with the
instructions contained in the owner’s manual. Any
failure to INSTALL, maintain, operate, use and store the product
in accordance with the instructions contained in the owner’s manual
will nullify this Warranty and relieve Sunsetter Products from any
responsibility or liability under this Warranty.
3. Promptly notify SunSetter Products of any claims.
4. The purchaser may be required to provide a photograph of any
defective parts. The purchaser may also be required to pay a deposit
until the defective parts are returned to SunSetter Products for
inspection. The purchaser must obtain a return authorization form from
SunSetter Products’ customer service department prior to the return of
any merchandise and after having received such authorization, return the
part or product, freight prepaid, to SunSetter Products.
E. WHAT IS COVERED UNDER THIS WARRANTY?
1. The following components of the SunSetter Motorized Awning and its
accessories (defined as accessories attached to the awning) are covered
under this Warranty, subject to the limitations set forth below. These
components have a five (5) year limited (prorated) warranty, against
manufacturer’s defects as outlined below:
(a) Should the purchaser promptly notify SunSetter Products of such
defects within one year (12 months) from date of the original purchase,
the defective component will be replaced at no charge.
(b) After one year but within five years (60 months) from the date of
the original purchase, a defective component will be replaced upon the
purchaser's payment of 1/60th of the full retail cost of the
component for each month of use prior to the claim.
2. Covered Components:
STRUCTURAL SUPPORTS, which include the lateral arms,
the square bar, the front bar and all other attached supports are
warranted not to fail for five (5) years provided that the components
are not subjected to excessive winds or water pooling on the fabric.
ROLLER BAR is warranted for five (5) years against
any and all damage including cracking and permanent bowing that would
affect the performance of the awning, provided that the awning is not
subjected to excessive winds or water pooling on the fabric.
|
VINYL FABRIC is warranted for five (5) years
against:
(a) Excessive fading under normal conditions if maintained, operated,
used, and stored in accordance with the instructions contained in the
owner’s manual.
(b) Mildew on vinyl fabric. Mildew will not form on the fabric
itself, but may form on dirt and dust that have not been removed from
it. Please see maintenance instructions for proper cleaning—outlined
in owner’s manual.
(c) Excessive cracking or peeling under normal conditions if
maintained, operated, used, and stored in accordance with the
instructions contained in the owner’s manual, and provided that the
awning is not subjected to excessive winds or water pooling on the
fabric.
ELECTRIC MOTOR is warranted for five (5) years not
to fail under normal conditions if maintained, operated, used, and
stored in accordance with the instructions contained in the owner’s
manual.
AWNING ACCESSORIES (defined as accessories attached
to the awning) are warranted for five (5) years not to fail under normal
conditions if maintained, operated, used, and stored in accordance with
the instructions contained in the owner’s manual.
F. WHAT IS NOT COVERED UNDER THIS WARRANTY?
1. The SunSetter products are not designed to be used for carports.
Any damage that results from the purchaser’s use of SunSetter products
for carports is not covered by this Warranty.
2. Any failure or damage of the components that results from any
intentional or negligent actions by the purchaser or by any other person
is not covered by this Warranty.
3. It is the responsibility of the purchaser to securely fasten the
awning to studs, joists, headers or other structural members. Any
failure or damage that results from the awning falling from its
installed position is not covered by this Warranty.
4. Labor charges connected with installation of replacement parts are
not covered by this Warranty.
5. Freight expenses to and from SunSetter Products in shipping
damaged or replacement parts are not covered by this Warranty and must
be paid by the purchaser.
6. Stretching of fabric or damage to any structural component caused
by wind or water pooling on the fabric or any other weather is not
covered by this Warranty, except for the limited warranty of the vinyl
fabric as specifically set forth herein.
7. Any modification to the electric motor or its wiring will void the
warranty on the motor and on the other awning electrical components
(wall switch, remote, cables etc).
G. GENERAL PROVISIONS AND LIMITATIONS
1. The
warranty granted herein is the exclusive remedy for the Purchaser.
SunSetter Products makes no other warranties to the Purchaser, express,
statutory, implied or otherwise and all implied warranties, including
without limitations, implied warranties of merchantability and fitness
for a particular purpose, are hereby disclaimed.
2. To the extent permitted by
law, SunSetter Products shall have no liability to the Purchaser or any
other person for incidental, special, consequential, indirect or similar
damages of any kind or nature whatsoever, whether arising out of breach
of warranty or other breach of contract, negligence or other tort, or
otherwise, even if SunSetter Products shall have been advised of the
possibility or likelihood of such potential loss or damage. In no event
shall SunSetter Products be liable for loss of profits and/or wages.
3. Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations may not
apply to you.
4. This warranty gives you specific rights, and you may have other
rights, which vary from state to state.
|
