By Katharie from Wilmington, Delaware on March 18, 2016
My new Toto was installed Tuesday. It has a gray water line and smells like it needs to be cleaned. Do you have any suggestions? I have cleaned it twice.
By Kelsey C. - Elite Deals Product Specialist on March 18, 2016
Answer:The manufacturer advises using a product such as CLR to remove any residue or mildew that could have occurred in transit or in warehousing. Be careful to not use materials like pumice as it can scratch the bowl and leave marks that cannot be repaired.