By Tom from San Fran, CA on March 30, 2013
I have a Heatilator EC36 Z/C fireplace. Heatilator says that wood inserts can be installed into this EC36 fireplace, but they would not say which brands. Do you have anything that will work?
By Collin on April 1, 2013
Answer:Unfortunately, there is a grey area between manufacturers of fireplaces and wood burning inserts. Both parties state that their products can only be used with a corresponding item that is specifically tested and listed for the fireplace/insert. In practice, manufacturers do not employ this procedure. As such, it is generally accepted that if a manufacturer states that an insert can be used in their firebox, any insert that states it can be used in a manufactured fireplace can be installed.
The primary issue with the EC36 is the opening height. Per manufacturer specs, it is only 21 inches in height at the opening, which is too small to fit any insert that we carry. As such, another manufacturer would need to be used. I apologize that we do not carry an insert for your needs.
By Roger from VA on April 25, 2013
I am looking for a fireplace insert that effectively heats when electricity goes out. Natural gas isn't available, but wood is abundant. Do you have anything that would work?
By Tyler on April 25, 2013
Answer:Any of these woodburning fireplace inserts are a good option for your friend. Before we can make a suggestion, we'll need to know the following: Is it a brick/masonry unit or a manufactured model? What are the dimensions (front width, rear width, opening height, depth) and the existing chimney height?
By James from Connecticut on December 30, 2012
When measuring for a wood-burning insert, shall I take the firebrick out and glass doors off?
By Customer Service on December 31, 2012
Answer:Generally, measurements would be taken with any and all firebrick or liner panels in place. However, removing the glass doors is recommended to get a true measurement of the front opening.
By Rebecca from Santa Claus, IN on February 21, 2013
We have a fireplace that was originally wood, but was converted to gas. How can we find out if we can install a wood-burning insert now to help with heating our house? What needs to happen with the chimney for venting of a wood-burning insert?
By Tyler on February 21, 2013
Answer:You will need to be sure of two things when considering a wood-burning insert for your fireplace. First, the manufacturer and model number of the wood-burning fireplace itself; second, the manufacturer of the wood-burning insert and whether it has been tested and listed for use within your exact model of fireplace.
All of the wood-burning inserts we sell require a 6" stainless steel liner attached to the top of the unit and run the entire length of the chimney; this would need to be installed within your (presumably) manufactured chimney pipe.
By Al from Orlinda, TN on January 3, 2013
We have a double-opening masonry fireplace. Do you have a wood-burning insert for a double-opening fireplace?
By Kevin on January 4, 2013
Answer:Unfortunately, no. All of our inserts feature a one-sided design.
By michelle sleeper from Glastonbury, CT on January 5, 2013
I have three wood-burning fireplaces. One is in my living room, size is 35 1/2 W x 30 H x 19 D and I want to put a wood-burning fireplace insert in there, but which one? Can you help steer me in the right direction? The other two fireplaces, one is on the same floor and the other is in the basement. I am spending $700+ on oil every 2 months as it is and need to conserve my cash (hint hint), so cost efficient is best.
By Collin on January 6, 2013
Answer:Because of the large size of your fireplace opening, virtually all wood burning inserts that we carry could be installed. However, I would like to more closely match an insert based on your needs. Do you have a certain square footage that you would like to heat? Also, do you have an estimated height on the chimney that is venting this fireplace?
By Carol from Philadelphia, PA on January 1, 2014
How do you measure to replace a wood burning insert with the old one still in place?
By Kevin on January 2, 2014
Answer:Your best bet would be to simply remove the flashing or surround around the existing insert enough to give you access to the fireplace beyond. You simply need enough room to slip a tape measure into the fireplace to get a width, height and depth measurement.
By Toni from Marlborough,MA on January 6, 2013
We have a wood burning insert and it has 2 fans on the outside of the bottom of the insert. Do the fans blow in or out of the insert?
By Chris on January 7, 2013
Answer:The most common function of the blowers is to pull cool air from the floor, circulate the cool air around the back of the box, then force the warmed air through the top of the fireplace.
By Tim from Orleans, MA on April 17, 2013
I am interested in putting a two sided wood burning firebox on an exterior wall. Do you have anything that could be used that way?
By Chris on April 17, 2013
Answer:Currently, we do not carry any see through wood burning fireplaces that allow for fixed glass or one side to be on an exterior wall. With all of the see through wood burning units that we carry, the doors must always be opened while the fireplace is in operation. Leaving the doors closed, or having a solid pane of glass fabricated can result in the unit overheating, or possibly causing the glass to shatter due to the excess heat.
By Terry from Washington on January 6, 2013
I have recently purchased a house that has a dual sided fireplace, meaning it is open on both sides to two different rooms. Is there a wood burning insert available with a blower that I can purchase? I need this to help heat the house.
By Chris on January 7, 2013
Answer:Unfortunately, we do not currently offer a see through wood burning fireplace insert.
By Doug from Menlo, WA on January 7, 2014
Do you have inserts that blow in outside air, heat it, and blow hot air in?
By Emily on January 7, 2014
Answer:That would be a fresh air kit accessory. It gently draws outside air to the fire and provides fresh air to the fire. Then you could attach a blower accessory to blow the warmed air out into the room.
By Bennett from Watkinsville, GA on February 3, 2013
I have a prefab fireplace that was added some years after the house was built. It has fire brick lining the bottom and sides. Is it compatible with a wood burning insert?
By Chris on February 4, 2013
Answer:Due to the excess heat and weight that tend to accompany a fireplace insert, only the manufacturer of the fireplace you currently have installed would be able to confirm the use of a fireplace insert into your fireplace. If you could respond with the manufacturer information and model number, we would be able to look into this for you.
By Judy from Silverton, Oregon on January 12, 2013
Does it matter how far it sticks out into the room. I think if it sticks out into the room that it radiates more heat into the room
By Emily on January 14, 2013
Answer:The key issues when looking at the purchase of a Wood Burning Fireplace Insert is the size of the opening it will be placed into. The minimum required clearances to combustibles. We have units with or without blowers. We also suggest that you consider the size of the area you are wanting to heat. The further you can adjust the insert into the room will increase the radiated heat from the unit.
By Laurence from Fairfield, CT on March 4, 2013
Is it possible to replace a woodburing stove as seen in the attached photo with a woodburning fireplace insert and use the existing vent pipe? I dont like the look of the existing stove and would prefer more of a traditional fireplace.
By Tyler on March 4, 2013
Unfortunately, no. A zero-clearance woodburning fireplace
would require the appropriate class A chimney pipe
from the top of the unit, and the chimey system you have in place would not be feasible. Your only option for utilizing the existing pipe would be another wood stove model.